PinnedMarketers: AI is a How, not a WhatFocus on customer benefits, not how you deliver them.Sep 24Sep 24
Curiosity vs. Control — Shaping Company CultureOrganizations must embrace both execution and experimentation.Sep 28Sep 28
Service <> Product PivotsChallenge your existing product or service business model by adopting best practices from the other side.Sep 5Sep 5
Published inVenture7 Unique Challenges for SMB and Enterprise SaaS Admin UXLessons from the RingCentral Admin UXMar 15Mar 15
Don’t Bring Me Solutions, Bring Me Problems — Or, why AI is not going to take away your design jobI’ve been reading Luddite FUD about how AI is coming for our Design jobs. It’s not. Not in the short term. And, not in the long term…Feb 27Feb 27
Published inBootcampThe seven key behaviors of successful remote meeting participantsLearnings from designers of video collaboration softwareJan 6, 2023Jan 6, 2023
Published inringcentral-uxThe promise, and threat, of AR and VR for online collaborationVR and AR are already here in online meetings. Like all tools, they can be a force of good, or of evil.Jan 1, 2021Jan 1, 2021
Published inringcentral-uxTurn on that camera! Curate your space and engage to thrive in online meetings.Think back just a few years to what a conference call might have looked like. It used to be that somebody might be operating out of Tulsa…Apr 16, 2020Apr 16, 2020
Published inringcentral-uxGive Love to the Ideas You Don’t LikeHow can you tell the difference between a good idea and my idea? Both feel the same when you roll them around in your head.Jan 8, 2019Jan 8, 2019